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Stop spending all your time, resources, and energy managing in-house technical teams. You could be growing your customer base and finding ways to innovate in your industry. Internal teams require constant attention, training, and talent. Managed services simplify things and allow you to scale quickly.
What are managed services?
An IT managed service is a model in which a third-party provider takes responsibility for managing and maintaining an organization’s IT systems and infrastructure. The provider offers a range of services, which may include network monitoring and management, cybersecurity, data backup and recovery, cloud services, and help desk support. The goal of IT managed services is to provide businesses with reliable and cost-effective IT support while allowing internal staff to focus on strategic projects.
Managed Services Solutions
Our managed services enable you to focus on growing your business and becoming a leader in your industry, while our reliable talent scales right along with your needs.
Infrastructure Monitoring & Management
24/7 monitoring of a system’s hardware, software, and network components to ensure optimal performance, availability, and security.
Applying updates and fixes to a server’s software to enhance security, performance, and functionality.
Applying updates or fixes to software to address vulnerabilities, bugs, or improve functionality.
The outsourced and supervised process of regularly backing up and securing data by a third-party provider.
High Availability/Disaster Recovery Monitoring
A comprehensive service that automatically and securely backs up your data, providing protection and easy recovery options.
Cloud Environment Monitoring
Continuously monitoring and analyzing the performance, security, and availability of cloud-based systems and resources.
Office 365 Management
The administration and control of Microsoft’s cloud-based suite of productivity tools and services, including user management, security settings, application deployment, and data governance.
Centrally controlling and securing devices, such as computers and mobile devices, within a network environment.
A service where a third-party provider both houses and manages the client’s IT infrastructure in a data center facility.
Managed Services Benefits
Improved System Reliability: Managed service providers are responsible for monitoring and maintaining an organization’s IT systems, which helps prevent issues from occurring and minimizes downtime.
Increased Security: Managed service providers offer cybersecurity services, such as system patching, firewall management, and intrusion detection and prevention, which helps protect organizations from cyber threats.
Cost Savings: Outsourcing IT management to a third-party provider is more cost-effective than hiring and training internal IT staff.
Access to Specialized Expertise: Managed service providers have specialized expertise in various areas of IT, which allows organizations to benefit from this knowledge without having to hire additional staff.
Scalability: IT managed services can be scaled up or down based on an organization’s needs, allowing businesses to adjust their IT support as their requirements change.
Why use managed services?
Managed Services FAQ
Q: What are IT managed services?
A: IT managed services refer to a type of outsourcing model where a third-party service provider manages a business’s IT infrastructure and services.
Q: How can IT managed services benefit my business?
A: CloudSAFE’s IT managed services help customers reduce costs, improve system reliability, increase security, and free up internal resources to focus on strategic projects.
Q: How much do IT managed services cost?
A: The cost of IT managed services depends on the specific services needed and the size of the business. For an estimate, please fill out our contact form. A representative will schedule a convenient time to work with you to put together the correct solution for your business.
Q: How do I know if my business needs IT managed services?
A: If your business is struggling with IT-related issues, such as downtime, security breaches, or lack of resources, then IT managed services may be a good option. A consultation can help determine if this is the right fit for your business.
Q: How do IT managed services differ from traditional IT support?
A: IT managed services provide ongoing monitoring, maintenance, and support of a business’s IT infrastructure and services. Traditional IT support typically only provides reactive support when issues arise.
Q: How do I choose the right IT managed services provider for my business?
A: When choosing an IT managed services provider, consider their experience, reputation, services offered, pricing, and customer support.
Q: What level of support can I expect from an IT managed services provider?
A: Managed service providers typically offer 24/7 support, monitoring, and maintenance of a business’s IT infrastructure and services. The level of support can vary based on the specific services needed and the provider’s offerings.
Q: Can IT managed services be customized to fit the unique needs of my business?
A: Yes, CloudSAFE offers a portfolio of services that can be built to suite your specific technology and budget requirements to provide the perfect solution for your business.